Privacy Policy
We are committed to protecting your files, data, and privacy while you use Converigo.
Introduction
This Privacy Policy explains how Converigo collects, uses, stores, and protects information when you visit our website and use our file conversion services. We are committed to handling your data transparently and responsibly.
Information we collect
We may collect information that you provide directly, such as your email address if you contact us, as well as technical information automatically generated by your browser and device, including IP address, browser type, operating system, referral source, and usage data.
Google Analytics and cookies
We may use Google Analytics and similar tools to understand how visitors interact with our website, which pages are most useful, and how we can improve the experience. These tools may use cookies and related technologies to collect aggregate usage information such as page views, device type, and traffic patterns.
File upload processing
When you upload a file for conversion, we process that file solely to provide the requested conversion service. Uploaded files may be stored temporarily while processing is in progress and may be removed promptly after conversion or after a reasonable retention period.
Data usage and sharing
We do not use uploaded files for unrelated purposes, and we do not share them with third parties except as required to operate the service securely and efficiently, or as required by law.
Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online service can guarantee absolute security, and you should take care when sharing sensitive content.
Your rights
You may contact us if you have questions about the information we hold about you or if you would like to request access, correction, or deletion of personal information where applicable. We will respond to legitimate requests in a reasonable timeframe.
Contact information
If you have questions about this Privacy Policy or our data practices, please contact us through our contact page or the support channel provided on our website.